Terms and Conditions kno89

1 Definitions and Scope of Agreement

These Terms and Conditions govern the relationship between kno89 ("we", "Platform") and all users who access or use any services provided through the kno89.pro website and related applications ("Platform"). By registering an account, making a deposit, or using any platform feature, you fully agree to all terms stated herein.

These terms apply to all types of users including visitors, registered members, and any party interacting with the kno89 platform in any capacity. If you do not agree with any part of these terms, please cease using the platform immediately.

• "Platform" — refers to the kno89.pro website, mobile application, and all associated digital services.
• "User" / "Member" — refers to any individual who has registered and holds an active account at kno89.
• "Account" — refers to the personal profile created by a user upon successfully registering at kno89.
• "Games" — refers to all gaming activities available on the platform including Live Casino, Slots, Fish Shooting Games, Bingo, and Sports Betting.
• "Funds" — refers to funds held in a user's account at kno89, whether from deposits or winnings.

2 Eligibility and Account Registration

To register and use the kno89 platform, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years old on the date of registration.
• Not a citizen or permanent resident of any jurisdiction that prohibits the use of online gaming platforms.
• Not currently undergoing self-exclusion from any gaming platform.
• Registering on your own behalf and not on behalf of any third party.
• Providing accurate, truthful, and complete information during registration.

Each individual is only permitted to hold one account only at kno89. Multiple account registration (multi-accounting) is strictly prohibited and may result in the closure of all associated accounts and forfeiture of all funds therein. kno89 reserves the right to request identity verification (KYC) at any time to confirm user eligibility.

3 Identity Verification (KYC)

As a responsible platform, kno89 conducts a rigorous Know Your Customer (KYC) process to ensure the safety of all members and meet compliance requirements. This process is mandatory before your first withdrawal is processed.

Documents that may be required during the KYC process include:

• Malaysian Identity Card (MyKad) or valid passport — for identity and age verification.
• Proof of current address (utility bill or bank statement) dated within the last 3 months.
• Screenshot or statement of the payment method used for the deposit.
• Any additional documents requested by the kno89 compliance team based on the account's risk profile.

Kno89 is committed to processing KYC reviews within 24–48 working hours. All submitted information is stored with the highest level of encryption and will not be shared unless required by the relevant authorities.

4 Deposits, Withdrawals & Financial Transactions

Kno89 provides a wide range of local Malaysia payment methods for members' convenience. All transactions are processed securely using 256-bit SSL encryption technology.

Withdrawals will only be processed to a bank account or digital wallet registered under the same name as your kno89 account. kno89 does not process withdrawals to third-party accounts under any circumstances. Daily and weekly withdrawal limits may be adjusted based on account verification level and the user's transaction history.

5 Bonuses, Promotions & Rewards

Kno89 offers a variety of bonuses and promotions to new and existing members from time to time. All bonuses are subject to specific conditions stated in each promotion's terms.

• Wagering Requirement: Each bonus has a wagering requirement that must be met before winnings from bonus funds can be withdrawn. This requirement is clearly stated as "xN" — for example, 20x means the total bonus amount must be wagered 20 times.
• Bonus Validity Period: All bonuses have a set validity period. Bonuses not used within that period will expire automatically with no compensation.
• One Bonus at a Time: Generally, only one active bonus is permitted at a time unless stated otherwise in the relevant promotion's terms.
• Bonus Abuse Prohibition: Any attempt to exploit the bonus system through hedge betting, use of multiple accounts, or other fraudulent methods will result in cancellation of all bonuses and potential account closure.

6 Game Rules & Fair Play

All games on kno89 use a Random Number Generator (RNG) certified by independent testing bodies to ensure genuine fairness and randomness. Live Casino features real-time professional dealers operating from strictly regulated studios.

The following behaviour is strictly prohibited on the kno89 platform:

• Use of automation software, bots, or any third-party programs to play or exploit games.
• Colluding with other players to gain an unfair advantage in poker or other multiplayer games.
• Attempting to hack, compromising the integrity of the platform, or exploiting any discovered technical vulnerabilities.
• Use of illegally obtained funds (money laundering) through the kno89 platform.
• Any form of fraud, falsification of information, or activity that harms the interests of other members.

Kno89 employs a sophisticated 24/7 monitoring system to detect suspicious gameplay patterns. Violations of these terms may result in immediate account suspension, forfeiture of winnings, and reporting to the relevant authorities.

7 Account Closure & Suspension

Kno89 reserves the right to suspend, restrict, or close any user account without prior notice under the following circumstances:

• Violation of any terms and conditions stated in this document.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete the KYC process within the stipulated timeframe.
• Requests from relevant authorities pursuant to legal proceedings.
• Using multiple accounts or registering with another person's information.

Users may also close their own account at any time by contacting the kno89 support team. Any valid funds in the account will be returned following a brief review to ensure there are no pending transactions or related compliance issues.

8 Responsible Gaming

Kno89 takes problem gambling seriously and is committed to providing a safe and responsible gaming environment. Our platform is equipped with a range of self-control tools accessible directly from your account settings:

• Deposit Limit: Set daily, weekly, or monthly limits on the amount you can deposit.
• Loss Limit: Cap the maximum amount you can lose within a set time period.
• Session Limit: Control the amount of time you spend playing in a single session.
• Temporary Break (Cool-off): Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Exclude yourself from the platform temporarily or permanently if needed.

If you or someone you know is experiencing gambling-related problems, we encourage you to seek professional help. kno89 works with dedicated gambling addiction support organisations. Visit the Responsible Gaming us for more information and support resources.

9 Intellectual Property Rights

All content on the kno89 platform, including but not limited to logos, graphics, text, software, user interfaces, and overall design, is the exclusive property of kno89 and is protected by applicable copyright and intellectual property laws.

Users are not permitted to copy, redistribute, modify, or use any element of the kno89 platform for commercial purposes without explicit written permission from kno89 management. Use of platform content for personal, non-commercial purposes is permitted provided the original source is properly credited.

10 Liability Limitations & Disclaimers

Kno89 provides its platform and services on an "as-is" basis. While we strive to ensure the platform operates without interruption at all times, kno89 cannot guarantee that the service will always be available, error-free, or meet all user expectations in every situation.

Kno89 shall not be liable for:

• Financial losses arising from gaming activity itself — gambling inherently involves financial risk that must be borne by the user.
• Service disruptions caused by system maintenance, network outages, or circumstances beyond our control (force majeure).
• Unauthorised access to a user's account resulting from the user's own negligence in safeguarding their login credentials.
• Indirect, incidental, or consequential losses related to the use of the kno89 platform.

11 Changes to Terms and Notification

Kno89 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time based on operational, legal, or platform improvement needs. Material changes will be communicated to members via:

• In-account notification or pop-up upon next login.
• Email notification sent to the address registered to your account.
• Announcement on the kno89.pro homepage.

Continued use of the kno89 platform after changes take effect constitutes full acceptance of the updated terms. If you do not agree with the changes, please discontinue use of the platform and contact our support team to close your account properly.

12 Governing Law & Dispute Resolution

These Terms and Conditions are interpreted and governed by applicable law. Any dispute arising from the use of the kno89 platform, these terms, or any related financial transactions shall be resolved through the following process:

• Step 1 — Direct Complaint: Contact the kno89 customer support team via live chat or email to formally raise your complaint.
• Step 2 — Internal Review: The kno89 management team will review complaints within 5–10 business days and provide a written response.
• Step 3 — Arbitration: If a resolution cannot be reached internally, both parties agree to resolve the dispute through mutually agreed independent arbitration.

Kno89 encourages all disputes to be resolved amicably and professionally. Our team is always ready to hear your concerns transparently and find a fair resolution for all parties.